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BMW Regional Product Trainer

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Aftersales
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The BMW Regional Product Trainer (RPT) for Market 23| Central Florida is the dealer facing brand ambassador responsible for in-center training related to product information, specifications, differentiations, and functionalities across the entire BMW product line & new launches. The RPT is a field position and is responsible for a group of retail centers located within specific market areas throughout the United States. 

Besides training center employees, the RPT is relied upon as subject matter expert and is expected to participate in training research and the curriculum design processes as well. 

The RPT further serves to enhance dealership soft skill abilities, including customer consultation, sales delivery, test drive, and various sales and aftersales process trainings.

Under the direction of the Product Training Manager, the Regional Product Trainer will support BMW of North America’s and regional business objectives providing in-center training solutions that are aligned with the overall Sales and Product Training Strategy. The RPT will also be involved in National and Regional event coordination, attendance, and facilitation, including but not limited to live vehicle demonstrations and content development. 

As such, building close relationships with the main BMW Corporate Stakeholders especially with the Western Region and the assigned Centers is key in this position.

Join the BMW North America team and enjoy a high-performance Total Rewards package that may include:

  • Medical, Dental, and Vision insurance
    • All with options for $0 Employee contribution
  • 401(k) with Company match
  • Retirement Income Account (RIA)
  • Employee vehicle program
  • Bonus eligibility
  • Paid Parental Leave of up to 6 weeks
  • Paid Time Off in addition to Company paid holidays where eligible
  • Hybrid work environment 
  • Voluntary Benefits to fit your needs

The pay range for this role is $65,070.00- $76,210.00.

The selected candidate’s education, skills, experience, and location will be used to determine the final salary offer. This statement is in accordance with state and local pay disclosure requirements.

Even more so than the generous compensation and benefits, the culture and values of BMW North America make it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements:

  • Bachelor’s Degree or equivalent working experience.
  • 4+ years in the automotive industry
  • Valid US driver’s license with a clean driving record

Preferences:

  • Experience with the BMW brand/dealership 
  • Highly preferred: understanding of and experience in retail industry, and/or customer service, in luxury product sales and/or marketing, in automotive and/or technology industries, training and / or facilitation experience
  • Ability to travel 80-90% of the time
  • Proficient in Microsoft Office (Excel, Word, & Power Point) and Outlook
  • Excellent communication skills, detail oriented and organized 
  • Ability to manage multiple demands of competing priority from a variety of interested parties (dealers, BMW NA, Group University, Field Staff, etc)
  • Ability to respond to real time challenges promptly and effectively 
  • Mature and positive mindset
  • Ability to interact with all levels of personnel with a positive teamwork attitude 
  • Quick learner: able to understand new concepts or technical information and translate into simplified, educational format 

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